International Cake Show Australia & ACADA
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​ACADA sets the benchmark for industry standards through representation, education, research and business advisory support so members can concentrate on their core business or hobby of making beautiful cakes. All ACADA members agree to abide by the ACADA Code of Conduct, which is largely based around mutual respect and designed to help our industry grow and flourish

ACADA CODE OF CONDUCT &
​MEMBERSHIP ACCREDITATION

Professional Conduct

Maintain a high level of conduct: honesty, integrity, equity and social, corporate and community responsibility. 
Treat others including your clients, colleagues, suppliers and fellow ACADA members with respect. A smile, genuinely friendly approach, honesty and respect achieve wonders.  You never achieve the required results using a big stick, however you can achieve miracles using honey! Never speak badly of your competitors work. focus on your own. We all have to start somewhere or on occasion have a bad day 

Confidentiality & Privacy

Maintain confidentiality and privacy of information received in a professional manner

Honesty 

Act honestly with your clients and when advertising and promoting your services. Don't make promises you can't fulfil or take the credit for other cake decorators work. Do not advertise or promote your services on any advertising medium including social media, using photographs of cakes that are not your own.

Business & Industry Relationships

Avoid relationships that would unfairly or unlawfully harm your client or colleague relationships.  Ask yourself ''Is it fair to all concerned". Nice people who consider others and treat them with respect, win more work! Your motivation for joining ACADA should be because you want to better the Australian Cake Decorating Industry, be a vibrant part of it and benefit from a growth and educational perspective. We will do all within our power to promote you and your business. However you should not join ACADA to exploit or to personally capitalise from it. 

Legal Compliance

Various states, territories and local governments have different laws in place. Endeavour to ensure your business is legally compliant and follow stringent food health and safety standards

Pricing

Underpricing means you will not make a profit. If you under price you will damage our industry's long term sustainability. Price fairly,  ensuring you price to make a profit.  If you do not have strong experience explain to your client that your cakes are priced accordingly. This will give you room to increase your prices as your experience level grows. ACADA will assist you by providing you with pricing guidelines. Please price fairly in a way that won't damage our industry

Order Deposits

Ensure you secure your cake order by requesting a deposit. 25% - 50% is industry standard. If you client is serious, they will be more than happy to pay a deposit.  Your role isn't to fund your client's, its to provide a quality reliable service

Certainty of Engagement

Do not solicit or accept cake orders you cannot deliver. In the event of sickness, endeavour to find a quality decorator to fill your order for you. ACADA may be able to refer local decorators in emergency situations. Never let your client down. Constant and honest communication is key to success

Professional Training & Knowledge

Work to develop a satisfactory and up to date level of relevant professional knowledge

Good Order & Complaints

Work towards the amicable resolution of complaints

ACADA Membership Accreditation

All ACADA members must agree to the ACADA Code of Conduct. It is a condition of membership and designed to raise standards within our industry.  

Once you have joined ACADA and paid your online membership fee, you will be emailed your ACADA Accreditation Certification Logo. We recommend members proudly display their ACADA Certification Logo on all their business stationary and on their website to  display that you and your business is committed to a high standards.

Please note:
  • You are only permitted to use the logo provided which is specific to your category of membership.
  • It is for your exclusive use. In the event the certification logo is passed on for the use of any other business or individual your membership will be cancelled and all ACADA membership benefits will cease 
Your Industry Association Click Here to Join ACADA 
  • Home
  • Join ACADA
    • Meet the ACADA Team
    • Join or Renew Your ACADA Membership Here
    • ACADA Membership Benefits
    • ACADA Members' Retail Discounts
    • ACADA Members Discounted Public & Product Liability Insurance
    • ACADA Code of Conduct & Accreditation
    • ACADA Hall of Fame
    • ACADA News Magazine
    • Terms & Conditions of ACADA Membership
    • ACADA Privacy Policy
  • COMPETITION
  • CAKE SHOW
    • TICKETS & INFO
    • FREE ACTIVITES
    • ONE HOUR "MAKE & TAKE" MINI CLASSES
    • COLLAB AUSTRALIA
    • VENDORS
    • CONTACT
  • WORKSHOPS
    • ONE HOUR "MAKE & TAKE" MINI CLASSES
  • CAKE OSCAR AWARDS
    • 2021 Haute Couture Wedding Cake Designer of the Year FINALISTS
    • 2021 Buttercream Artist of the Year Award - FINALISTS
    • 2021 Cake Sculptor of the Year - FINALISTS
    • 2021 Online Retailer of the Year Award - FINALISTS
    • 2021 On-Line Retailer of the Year - Nominee Badges
    • 2021 Rising Star of the Year Award - FINALISTS
    • 2021 Rising Star of the Year - Nominee Badges
    • 2021 Sugar Floral Artist of the Year - FINALISTS